Operating throughout South Oxfordshire, we provide care and support for adults within their home environment. Our service is tailored to the person’s needs: we can provide anything from small amounts of support on a weekly basis, to comprehensive daily care packages. Throughout our work, our overriding aim is to help clients maintain their quality of life, independence and dignity.

Who we support

We work with adults who require support in their home. This includes people who have physical disabilities, hearing and sight difficulties, dementia or a terminal illness. We also offer respite services to allow carers to take a break without having to worry about how the person they look after will cope.


We regret that we’re unable to offer support to anyone under 18. After an assessment of the individual’s needs, we may have to decline our service if our staffing or current training doesn’t allow us to offer the support that is required.

When we can offer support

Our services are available from 7am-10pm (last call 9.30pm)

There may be some variation in our availability depending on where the client lives and our current staffing.

What services we provide

Help with everyday life

Our care team are trained in all aspects of personal care. They are happy to help clients with many aspects of everyday life, including:

  • Getting up and going to bed
  • Dressing and undressing
  • Bathing
  • Feeding
  • Assistance to the toilet and continence care
  • Exercise programmes*
  • Prompting of prescribed medication**
  • Cooking and food preparation
  • Shopping
  • Outings
  • Mobility

To find out about our company values and beliefs, please see our ‘About Us’ page.

* Assistance can only be offered if the programme has been instructed by a physiotherapist or occupational therapist;

** Can only be carried out if medication is blister packed, or prepared in ‘unit doses’ by an appropriately qualified professional e.g. pharmacist, district nurse or GP (not a family member).

Specialist help

Where our staffing permits, we may be able to offer the following more specialist services:

  • Catheter care
  • Helping with eye/ear drops
  • Colostomy/ileostomy care
  • Tasks under shared care protocols*

Please contact us for details of your requirements

* when our staff have been trained and signed off as competent for individual clients

Restrictions on our service

Countywide Caring primarily provides a caring service with elements of domestic support – allowing us to meet the needs of many different clients. However, we are not able to offer a nursing service. Also, for the safety of our clients and staff, there are some limitations on the domestic help we can offer. We regret that we’re unable to offer assistance with:

  • invasive treatments e.g. injections, IV lines etc.
  • cutting toenails;
  • cutting finger nails (if there is a medical risk);
  • removing or replacing urinary catheters or tracheostomy tubes;
  • injections
  • filling oxygen cylinders
  • lifting of service users/ heavy objects
  • moving of large items of furniture
  • cleaning external windows
  • working from ladders

How you can access care

Our Domiciliary Care Service can be accessed via social workers or on a private basis. A minimum of four weeks care purchase is required.

Our care team

Our services are delivered by a care team committed to offering high quality support to every client. We take care to recruit carers who are trustworthy, hardworking, compassionate and adaptable. At a minimum, care staff have received induction training that fulfils the Skills for Care induction standards. However, most have experience within the caring professions and many have additional care-related qualifications.

Our philosophy of care

To find out about our company values and beliefs, please see our ‘About Us’ page.